South Forge Digital (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at southforgedigital.com, contact us, or engage our digital marketing and web development services.

1. Information We Collect

We may collect the following types of information:

  • Contact information such as your name, email address, phone number, business name, and mailing address.

  • Account and billing information, including payment details processed through secure third-party payment providers.

  • Project information, such as website content, login credentials, or marketing materials you provide for service delivery.

  • Technical data, including IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

  • Communications, including emails, form submissions, and call records related to your inquiries or ongoing projects.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services, including SEO, PPC, website development, GMB optimization, and social media management.

  • Communicate with you regarding proposals, projects, invoices, and support requests.

  • Process payments and manage billing.

  • Analyze website and campaign performance to optimize results.

  • Send updates, marketing communications, or promotional offers, where you have consented to receive them.

  • Comply with legal obligations and enforce our agreements.

3. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to understand visitor behavior, improve site performance, and support advertising campaigns run on your behalf or on our own behalf. You can control or disable cookies through your browser settings; however, doing so may affect certain website functionality.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers and subcontractors who assist in delivering our services (e.g., hosting providers, payment processors, advertising platforms).

  • Advertising and analytics platforms such as Google Ads and Meta, where necessary to manage campaigns on your behalf.

  • Legal or regulatory authorities, where required by law or to protect our legal rights.

  • A successor entity in the event of a merger, acquisition, or sale of business assets.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data may be retained for a reasonable period after project completion for record-keeping and support purposes.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website and communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies separately.

9. Children’s Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

South Forge Digital

228 Dixie Drive, Tallahassee, FL 32304

Phone: (954) 998-1403

Email: info@southforgedigital.com

Website: southforgedigital.com